In this article, we will troubleshoot any issues that your device may encounter that prevent you from playing music.
Why You Can’t Play Songs on Spotify
You cannot play songs on Spotify if there’s a bug from the developer’s side or an error on your device. Some of these causes are listed below:
Issue on Your Device
Check the following features to find out if there is an issue with your device.
Unstable Internet ConnectionNo Storage DeviceOutdated Spotify ApplicationIssue on Spotify App
Issue With the App
If your devices are up to date but still can’t play songs on Spotify, there can be a problem in the app itself.
Check the Spotify Community: Spotify users discuss various issues and fixes in the Spotify community. Check the Ongoing Issues on Spotify to see if others face the same issue. You might find the causes or solutions to song-playing issues in the community.Check Spotify Status: Spotify updates on Twitter if there is an issue in Spotify itself. So, check @SpotifyStatus to see if Spotify has posted about song-playing issues.
How to Fix Spotify Song-playing Issues
You can fix song-playing issues in Spotify by restarting the app or logging out and logging back in. If it does not work, manage your storage. Try updating your app and turning off-high quality streaming to fix it.
Restart the Spotify App
Sometimes, Spotify can’t play songs due to random glitches. The easiest and fastest way to fix the issue is to Restart the Spotify app. You can close the app and open it back to solve this issue.On MacOn WindowsOn MobileIf you are using Spotify on the mobile app, close the app and reopen it.
Logout and Log Back In
Logout out of your Spotify account and log back in if restarting the app does not work. It will refresh your Spotify account and remove the temporary glitches within the app.On DesktopTo log out of Spotify on the desktop,On MobileThe steps to logout Spotify on a mobile phone,
Check Your Storage device
You can not play songs on Spotify if the memory is full. Check whether your storage device has run out of space or not. Spotify suggests having at least 1 GB of available memory. If the storage is full, you can manage the memory on your device and mobile by following methods:
Clear Cache
A cache is a specific storage space used to temporarily store data and files. It improves the performance of a device, browser, or app. You can manage your storage space by clearing the cache. On WindowsIf you are a desktop Spotify user, follow the given steps to clear the cache,On MacOn Mobile
Manage your Downloads
If clearing the cache does not free up your space, delete some downloads on your Spotify account to free the space.On DesktopOn Mobile
Delete Some Apps
This is the final step if following all of the above steps still does not free up your memory space. Delete some apps to have at least 1 GB of free space for Spotify.
Update Your Spotify
Spotify is constantly updating its app with newer versions. So, check whether your Spotify app is up to date to avoid glitches. If the app is updated, it does not show an update option. Turn automatic updates on for the newer versions. On DesktopOn Android On iOS
Turn Off High-quality Streaming
Premium users of Spotify get the best quality music playback. You will have trouble playing songs when you do not change the streaming quality. So, note this while switching from Premium to a free membership account. Simply turn off high-quality streaming to solve this issue.On DesktopFollow the steps to turn off high-quality streaming on the desktop:On MobileTo turn off high-quality streaming on mobile,
Reinstall Spotify
Uninstall the Spotify app and reinstall it if all of the mentioned ways do not solve the song-playing issue. Delete the Spotify app on your desktop or your computer. To reinstall it follow the given steps,On DesktopOn iOSOn Android