You can likely find the error codes: 10 or 45 if you check the adapter’s properties from the Device Manager. It usually represents a problem with the driver, which you can quickly troubleshoot. But there are also other cases where you need additional solutions.
Why is Intel Wireless AC 9560 Not Working?
How to Fix Intel Wireless AC 9560 Not Working?
Below are the possible solutions for Intel Wireless AC 9560 not working on your computer.
Internet connection issues.WLAN AutoConfig service not running.Corrupt or outdated wireless driver.Improper BIOS Wireless configuration.Physical damage to Intel Wireless AC 9560 adapter.
Power Cycle Computer
The first method you should try is power cycling your PC. It allows your hardware components, including the Intel Wireless adapter, to refresh properly by discharging all current. This process resolves most minor issues with the adapter.To perform a power cycle:Power up your computer and check if your WiFi starts working.
Check Internet Connection
You also need to make sure that your internet is working properly. Try connecting to the router or modem using Ethernet or LAN cable. Or you can connect other devices to your WiFi. If you can’t use the internet on another device or through Ethernet, it’s likely a router issue. Reset or power cycle your router in such cases.Also, make sure to enable WiFi on your PC. Some computers come with a physical WiFi switch, so ensure it’s on. You may also have unintentionally turned off WiFi on your settings. To enable it, press the shortcut from your keyboard, or you can click the network icon from your Taskbar and click on the WiFi icon.You can also run the network troubleshooter by entering msdt -id NetworkDiagnosticsNetworkAdapter on Run (Win + R) to diagnose connection issues.
Check WLAN AutoConfig Service
The WLAN AutoConfig service configures your wireless adapter settings. So, you may encounter this issue if it’s not working correctly. Here’s how you can check this service:Now, restart your computer and check if you still encounter this error.
Re-enable Intel Wireless AC 9560 Driver
Another solution you can try is to refresh the WiFi adapter by re-enabling its driver. Follow the steps below to do so:Now, enable the device again and scan for hardware changes using similar steps.
Check Power management Settings
Your WiFi driver settings include an option to temporarily disable the device during the sleep state. However, sometimes Windows does not turn the adapter on even when it should.Reconnecting to the network should enable the driver again. However, if you frequently encounter this issue, you might as well disable such a setting. To do so:
Update Intel Wireless AC 9560 Driver
Outdated drivers also cause many problems with the device. We recommend updating your wireless driver to the latest version to prevent such issues. To do so, connect to the internet using an Ethernet cable and follow the steps below:If your adapter stops working after updating its driver, you can roll back to a previous version. Here’s how you can do so:
Reinstall Intel Wireless AC 9560 Driver
If you already have the latest drivers and a recent update was not responsible for this issue, you need to reinstall the driver. Doing so resets the driver and reverts its configurations to the default state, resolving most bugs with the driver.First, you need to uninstall the driver using the steps below:Then, restart your PC. Your system will automatically reinstall all missing drivers.
Reset Network Components
A general but effective solution to most internet or wireless issues is resetting your network components. It completely refreshes various network processes and removes temporary or volatile data. So if any network processes are stuck, a reset will usually solve the issue. Here are the necessary steps for this process:
Reset BIOS
Computer BIOS contains many options to configure and manage your hardware devices. If you have an improper BIOS configuration for your wireless adapter, it won’t work properly. The easiest solution for this issue is to reset your BIOS to the factory settings. We have a dedicated article on How to Reset BIOS Safely. Check it out to find the necessary steps for this purpose.
Reseat or Replace WiFi Card
Your WiFi also won’t work if the adapter is not seated properly on your motherboard or has been damaged.So, you need to open your PC or laptop and reseat it properly or replace it. If you are not confident in doing so, we recommend seeking help from a hardware expert. You can also switch to another network adapter as this one is notorious for having many issues.