In this article, we will be discussing the causes and the resolutions around the “This Video File Cannot be Played” error. Keep reading this article to carry on watching your favorite shows!
What Causes “This Video File Cannot be Played” (Error Code: 224003)
How to Fix “This Video File Cannot be Played (Error Code: 224003)”
You could resolve this playback error with a few changes to your web browser. The solutions include simple methods such as updating your web browser, clearing cache and cookies, removing third-party extensions, and so on. In this section, we’ve included solutions for all issues discussed above.
Switch to Better Network
You could run into this issue simply because of a weak internet connection. Your browser will have problems running the video when you have an unstable connection.If your internet connection is usually this laggy, switch to a better network if available. You could even contact your Internet Service Provider (ISP) and upgrade to a better plan for a faster internet connection.
Update Your Browser
An outdated browser is highly inefficient. Not only does it leave you vulnerable to several security threats, but it also creates issues in the normal functioning of the web browser. An outdated browser may be causing the video playback issue.The process of updating your browser is pretty simple. We have included the methods to update some of the popular browsers, including Google Chrome, Microsoft Edge, and Safari. Refer to the steps according to the browser you use:On Google ChromeOn Microsoft EdgeOn Safari
Clear Cache and Cookies
Your browser significantly slows down when you do not periodically clear out the cache and cookies. As the browser slows down, it cannot retrieve information from the streaming platform. This could be the cause behind the browser failing to play your video.You can clear the cache memory and the site cookies from the browser settings. Refer to the following steps depending on your browser, to clear the cache and cookies.On Google ChromeOn Microsoft EdgeOn Safari
Remove Browser Extension
Specific third-party browser extensions can create issues while trying to stream videos online. If you have these extensions installed on your browser, it is a good idea to remove them and try playing the video again.Follow these steps to remove browser extensions from your web browser:On Google ChromeOn Microsoft EdgeOn Safari
Turn off Hardware Acceleration
Most browsers like Chrome and Edge have hardware acceleration turned on by default. If you’re used to more graphic-intensive tasks, it can create issues in streaming videos online. This is because your browser decentralizes the functions to your device’s GPU.You can turn hardware acceleration off on Windows and try playing your video again. Apple currently does not offer the feature of disabling hardware acceleration, so this solution does not apply to Mac users.Refer to the following steps to disable hardware acceleration on your Windows device:On Google ChromeOn Microsoft Edge
Restore Default Settings
Your last resort around this issue will be to restore your browser to the default settings. When you reset your browser, Chrome will return to its ground state. This will clear out all temporary data, including cache and cookies, and turns off the added extensions. You can try to restore your browser to the default settings and see if the problem is solved.On Google ChromeOn Microsoft EdgeOn Safari
