Generally, the problem arises when there is an error in network connectivity. It could be an issue on the router or Firestick server. However, the software side of things, like misconfigured DNS settings and outdated Firestick updates, could also lead to this problem. This is primarily solvable with simple fixes such as troubleshooting the existing internet connection or connecting to a new network.
Why Does Firestick Keep Disconnecting from Internet?
How to Fix Firestick Disconnecting From Internet?
Firstly, you can restart your Firestick device before proceeding to the fixes. Restarting should troubleshoot minor errors on your device. Then, you can connect to your Wi-Fi network again. However, if it keeps disconnecting, there might be some serious issues with your network connectivity. You can follow each given fix one by one below.
Check Wi-Fi Signal
One of the reasons your Firestick keeps disconnecting from the Internet could be a poor signal on your Wi-Fi network. This can also happen when your Firestick is positioned behind the TV. Therefore, you can check the signal status from the network settings and use the HDMI extender provided with the Firestick to improve the Wi-Fi Signal.If you are currently not connected to the Wi-Fi, you can join it again to check.
Restart Router
If your current Wi-Fi shows poor signal strength, you can restart a router to fix the issue. It will refresh temporary cache data and help troubleshoot network issues. Thus, after the reboot, your devices should reconnect with a faster connection. You can follow the steps given below.
Connect to New Network
If the issue persists, you can disconnect the Wi-Fi and join a new network. When your other devices join the same network, it will most likely cause an interruption in the signal strength and internet lags. Therefore, before reconnecting, we recommend you disconnect Wi-Fi on other devices.
Check MAC Address Settings
Another reason the Internet keeps disconnecting on your Firestick is when your device’s MAC address is blocked. Therefore, you can check if your device is on the list of MAC Filtering through the Router configuration page. Also, you can remove it to allow access to the Internet.You can check out the steps given below.
Connect to Different DNS Server
Internet will repetitively disconnect on your Firestick if there are DNS Server issues on your network. Generally, your ISP assigns a DNS address to your device automatically. However, to fix such an error, you can change the DNS address manually. Below, we have compiled the steps to assign the Google DNS on your Firestick.
Update Software
If there are no network issues, but the Internet still keeps disconnecting, a software issue might be causing it. Therefore, the best fix for such problems is to update your Firestick with the latest version. However, Your Fire TV is up to date message that appears on the screen if there are no updates.
Use Ethernet Adapter
Check out the steps given below.
Reach Out to Your ISP
Sometimes, although our device connects to the network, we encounter no connectivity when the Internet is down. Therefore, you can reach out to your ISP to enquire if there is a problem with the internet server itself. If the team reports the server is fine, you can check out another fix.
Factory Reset
You can reset your Firestick to factory defaults as the last fix for solving software problems. This should also resolve Internet disconnecting issues. You can connect to Wi-Fi while setting up your device from the initial. Here are the steps for it.
