However, it isn’t a good experience when it keeps on crashing. Sometimes restarting the application is what it takes to restore it to a working condition. But if it doesn’t, you can resolve these issues by updating the app and resetting its preferences.So without further delay, let’s get into the article to find various other solutions to fix the crash issues.
Why Is Adobe Illustrator Crashing?
Sometimes, it’s just a glitch in the system or the application. Apart from it, these are the common reasons behind the error.
Why Is Adobe Illustrator Crashing?
You can face the crash issue specifically while opening or saving the file. Likewise, the application can sometimes crash while it’s still starting up.Since the origin of the error can be different in each case, try out the solutions one by one until the application begins working normally.
Update the Application
You can face crashing issues in Adobe Illustrator if you aren’t using its latest version. Many of the bugs and issues are fixed in the new version. Therefore, update it to resolve them. Here’s how you can do it.Furthermore, if the application crashes immediately after opening, you can update it from the Adobe Creative Cloud. First, open it, and under the Apps tab, click Updates. Then, click the Update button next to Adobe Illustrator.
Reset the Application Preferences
The Illustrator preferences contain all the configuration settings, and they can sometimes become corrupt. Therefore, resetting it can solve your issue.If the app crashes only when performing a particular action like closing/saving a file, you can follow the steps below for Windows and Mac to reset the preferences.On WindowsOn MacTo reset the preferences when the application fails to open, you can use the following shortcut keys.
For Windows: Ctrl + Shift + Alt For Mac: Option + Command + Shift
However, press them when the app is still loading/opening.
Update the Graphics Drivers
Sometimes not using the latest version of graphics drivers can lead to crash issues. So, you have to update it to solve your problem. To update the graphics drivers,
Remove the Plugins
While plugins are useful and save your time, an incompatible one can conflict and cause issues with the application. Therefore, try removing the plugins to fix your crashing issues.To remove plugins,
Resolve the Compatibility Issues
The newer Illustrator application can demand the latest version of Windows to run properly. So, if you are using an older OS version, use the Windows program compatibility troubleshooter to resolve your issues. Here’s how you can do it.Furthermore, try installing the latest windows updates and then check the application.
Reset the Font Cache
Sometimes a damaged font cache can be behind the Illustrator crashing issue. To resolve the problem, you can delete the font cache. Here’s how you can do it.On WindowsOn Mac
Close Other Applications
Illustrator is relatively a heavy app. It requires more memory and consumes CPU-intensive resources than normal applications. So, check the minimum requirement to run Illustrator on your system as mentioned by Adobe itself.On the other hand, if you are low on memory(RAM) or trying to run it on low storage space, the app may fail to perform smoothly. Therefore, sometimes it crashes and doesn’t work as expected.To resolve these issues, you can force close all the unnecessary applications running in the background. Here’s how you can do it.
Reinstall the Application
If nothing works, you can reinstall the application as it will give the app a fresh start and help resolve issues from the previous application. Here’s how you can do it.On WindowsOn MacAfter uninstalling the application, install its latest version on your system. Check if your problem has been resolved with the new application.
How Do I Recover My Work After a Crash?
You can enable the autosave option to make it easier to avoid losing your work after a crash. To enable it,
