In such cases, check your internet connectivity if the error message still shows up after the given interval of time.
How to Fix the ‘tvq-details-menu-100’ Error?
Before moving into the fixes, let’s start by restarting your streaming device. First, close Netflix from the background apps and turn off the device you are streaming Netflix from. If you use TV to stream, use the power button on your remote to turn it off. Remove all the cables if plugged in and let the device sit idle for a few minutes. Restart the device and relaunch Netflix. Besides, here’s what you can try to fix the ‘tvq-details-menu-100‘ error and continue with your show.
Improve the Internet Connection
Most of the time, this error appears when your internet connection is not stable. The internet is likely to be slow when there are too many barriers between your streaming device and the router. Try to place your device where Wi-Fi connectivity is relatively better and reconnect to the internet.Connecting too many devices to the same network can also cause this error. You can try turning off the internet from devices you aren’t using. Also, take a speed test of your internet and check if enough connectivity speed is available to stream a show on Netflix.If the connectivity is very poor, try using ethernet cables. When you connect your device to the router using ethernet, it directly connects your device to the local area network. Since ethernet connection is way more effective than Wi-Fi, this error might stop appearing when you use this cable to connect to the internet. Unplug the service provider box from the wall outlet and let it sit for a while. Wait for a few minutes and plug it back in. Wait a few minutes to reconnect to the internet and launch Netflix on your device again. If nothing helps, you can contact your internet service provider and mention your queries.
Clear Cache
Cache files are temporary files that store app-related information on your device. You might face bugs and errors while streaming Netflix when this file gets corrupted. However, following the steps below, you can easily delete this corrupt file from your device. It also helps your device to create some storage space. Here’s how to do it.On AndroidOn FireStick/TVOn iOSiOS devices don’t have a direct option to clear cache files. But you have the choice to either offload or uninstall the app.When you offload an app, it tends to delete the application, but the app data remains, which might not be as helpful. Whereas uninstalling the app removes both the application and the data related to it. So, here’s how to uninstall the Netflix app on your iOS device.Similarly, you can also clear the App Data of Netflix from your device. It removes all the outmoded data and installs the newer one.
Sign Out of All Devices
Signing out of your account can fix this issue when you face an authentication error. Make sure to log back in after you log out from your Netflix account. Here, you have the option to log out of Netflix on all devices using a single device. Here’s how to do it.
Update the System
Sometimes, minor bugs in the system can cause this error to appear while streaming Netflix. Simply keeping your device up-to-date is likely to fix this error. Updating the system of your device helps the show run much more smoothly and makes the device perform better. Here’s how you can install the latest update for your system.On WindowsOn iOS On AndroidOn FireStickOn Roku TV
Reinstall Netflix
When you uninstall an app from a device, it tends to remove all the data related to that application. So, re-installing it will download the new data. Performing this step can help you get rid of the error while streaming Netflix. Here’s how you can do it.On WindowsOn PhoneOn FireStickOn Roku TV
